Privacy Policy
Last updated: June 7, 2025
Fence and Deck Defender (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit fenceanddeckdefender.com (the “Site”) or interact with our services.
1. Scope
This Policy applies to the Site, any sub-pages (including /privacy-policy), and any related online services we control (collectively, the “Services”). It does not apply to third-party websites or services we do not own or control.
2. Information We Collect
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, postal address, email address, phone number, IP address | Directly from you, automatically via cookies |
| Commercial Information | Service inquiries, job details, transaction history, tokenized payment method | Directly from you |
| Internet Activity | Log files, device type, browser type, referring URL, pages viewed, time spent | Automatically via cookies and similar technologies |
| Geolocation Data | Approximate location derived from IP address | Automatically via analytics tools |
We do not knowingly collect data about children under 13.
3. How We Use Information
We may use collected data to:
- Provide, operate, and improve the Services,
- Schedule consultations, prepare estimates, and complete staining projects,
- Process payments, send invoices, and issue receipts,
- Respond to inquiries, requests, or feedback,
- Send service updates, promotions, and marketing communications (you may opt out at any time),
- Detect, prevent, and address technical issues, fraud, or security threats,
- Comply with applicable laws, regulations, or legal processes.
4. Cookies and Tracking
We may use first- and third-party cookies, pixels, and similar technologies to recognize your browser, improve site performance, and measure marketing effectiveness. You may disable cookies via your browser settings; however, some features may not function properly.
5. Sharing and Disclosure
We do not sell your personal information. We may share data only with:
- Service Providers – payment processors, hosting providers, analytics vendors, and email platforms that process data on our behalf,
- Business Transfers – in connection with a merger, acquisition, or sale of assets,
- Legal Requirements – when required to comply with a subpoena, court order, or applicable law, or to protect our rights, property, or safety.
All vendors are contractually bound to use your data solely as instructed.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
7. Security
We employ administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, or destruction. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.
8. Your Rights
Subject to local law, you may have the right to access, correct, or delete personal information, object to or restrict processing, withdraw consent, and receive your data in a portable format. To exercise any of these rights, please submit a request through the contact form on our Site.
9. Children’s Privacy
The Services are not directed to children under 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will delete that information promptly.
10. International Transfers
If we transfer your information outside your country, we will take steps to ensure your data receives an adequate level of protection.
11. Changes to This Policy
We may update this Policy periodically. When we do, we will revise the “Last updated” date and, if material changes occur, provide additional notice.
12. Contact Us
Questions or concerns? Please use the contact form at fenceanddeckdefender.com/contact.